Last year it was all about automation, this year, it's all about AI, but the two can go hand in hand.
So, what is automation? Automation is the process of using technology to perform tasks or processes that were previously carried out by humans. The power of automation lies in its ability to increase efficiency, reduce costs, and improve accuracy. From manufacturing to healthcare, automation is revolutionising industries around the world. In this blog post, we will explore the benefits of automation, and how it can save you more time in your business.
Being able to automate your processes is no longer difficult. There are so many tools available to make it as simple as possible for the end user. Where once you might have needed to have more advanced technical skills, this is no longer the case. In our business, we help our clients to automate their email sequences, workflows, onboarding, and anything to do with their CRM systems.
We ourselves look at every single thing we do and ask ourselves, can that be automated? In fact, we automate so much, we have to keep up-to-date records of what we automate and the entire process so that we don't forget what needs to be done manually and what doesn't.
So, how can using automation help you?
One of the most significant benefits of automation is increased efficiency. Automated systems can work around the clock, without breaks, and with consistent precision. This means that tasks that previously took hours or even days can now be completed in a fraction of the time. For example, in manufacturing, robots can work 24/7 on the assembly line, increasing production and reducing downtime.
In our business, if a client comes into our sales pipeline, a series of events happen that save us time. Our account manager is notified, and they are reminded of the next steps they need to take. If the client books a call, all notifications are automated, a questionnaire goes to our account manager to complete on the call, and the client moves into our CRM system. When that call is complete and the client is happy to go ahead, they are placed on a specific list within our CRM system, and from there, they receive a welcome email. the accounts department is notified, their details enter into our invoicing software, and the company we use to send our welcome gifts is instructed to do so. All without us having to lift a finger.
Because we work with clients worldwide, this can happen during different time zones, which means no waiting around for our UK team to wake up.
Another benefit of automation is reduced costs. Automated systems can replace human labor, which can be expensive, especially for tasks that require a high level of skill or expertise. By automating these tasks, companies can reduce labor costs, which can lead to increased profits. In addition, automated systems can also reduce material waste and energy consumption, which can further lower costs.
Automation used in combination with a human workforce, like ours, cuts down on the time they need to spend on work, which in turn, saves us money.
Automation can also improve accuracy, which is critical for tasks that require a high level of precision. Automated systems can perform tasks with the same level of accuracy every time, reducing the risk of errors and inconsistencies. For example, in healthcare, automated systems can assist with the analysis of medical images, improving the accuracy of diagnoses.
In our business, it reduces the risk of human error and creates a more streamlined, efficient, and professional process.
Transforming the Way We Work
Automation is transforming the way we work, making it possible to do things that were previously impossible or impractical. For example, in space exploration, automated systems can perform tasks that are too dangerous or difficult for humans to undertake. In agriculture, automated systems can help farmers monitor crop growth and optimise yields.
In addition, automation is also creating new job opportunities. While some jobs may be replaced by automated systems, others will require new skills and expertise. For example, companies will need individuals who can program and maintain these systems, as well as those who can analyze and interpret the data they generate.
Automated systems have to be set up by someone, and that's a service we offer to our clients. In fact, automation has become such a requested task by Virtual assistants, that we now offer it as a one-off package, getting you set up, and then leaving you once it's done.
So, why automate?
Automation is a powerful tool that is transforming industries and creating new opportunities. By increasing efficiency, reducing costs, and improving accuracy, automation is making it possible to do things that were previously impossible or impractical. While automation may replace some jobs, it will also create new opportunities and require new skills and expertise. The future of work is changing, and automation is at the forefront of this transformation.